Set up your FXTRADING.com profile, complete verification and learn the essential steps for using your account.

Getting Started

Learn what FXTRADING.com offers, how its CFD business works, and the current FXT company, VFSC licence, registered address, and postal details.

Introduction to FXTRADING.com

Find the current registered and postal addresses for FXT, a registered business name of Gleneagle Securities Pty Ltd, together with its VFSC company licence number.

FXT Registered and Postal Addresses

Find FXTRADING.com legal documents and review the current FXT company name, VFSC licence, Vanuatu registered address, postal address, and contact details.

FXTRADING.com Legal Documents

Review FXTRADING.com’s official contact methods, recognize channels the Customer Support Team does not use, and learn how to verify or report suspicious communications.

Authorized Communication Channels at FXTRADING.com

Check where the FXTRADING.com mobile trading app is unavailable through app stores and which web-based alternative customers in those regions can use.

Mobile Trading App Availability

Compare why web and mobile features or update timing may differ, and know where to ask about platform-specific functionality.

Web and Mobile Platform Feature Differences

Learn more about FXT, our company history, mission, values, and what makes us a trusted financial institution in the forex and CFDs trading industry. This section provides information about our regulatory status, global presence, and commitment to providing clients with a secure and transparent trading environment.

About Us

Prepare an MT4 or MT5 account, check the instrument and trading conditions, and use the controls to place, modify, cancel, or close an order on desktop or mobile.

Begin Trading with FXTRADING.com

Learn the core terminology, calculations, and risk metrics used to understand currency pairs, CFD pricing, position values, margin, and trading results.

Essential Trading Concepts for Beginners

How can I contact FXTRADING.com support?

Understand FXT’s VFSC licence, client-money arrangements, account-security controls, withdrawal checks, and practical steps for responding to suspicious activity.

How does FXTRADING.com protect client funds and account access?

Understand how retention depends on legal entity, law and record type, distinguish closure from deletion, and learn how to submit a privacy request.

How long does FXTRADING.com keep my account and transaction records?

Compare available account base currencies with supported deposit currencies, and understand how deposits are converted based on the options in your Client Portal.

Account Currency vs Deposit Currency

Open Web Trader, choose the correct MT4 or MT5 account, use instruments, charts, Information, research and FXT AI, and troubleshoot account-state issues.

How do I use FXTRADING.com Web Trader?

Use the current Web Trader order ticket to place, review, modify and close orders while checking the exact account, symbol and current Information values.

How do I place and manage orders in FXTRADING.com Web Trader?

Learn the core account and trading concepts needed before using FXTRADING.com products and services.

Beginner Guide

Check the status of FXTRADING.com promotional incentives, how special campaigns may be announced, and how the Partner program offers commission opportunities.

Promotions at FXTRADING.com

Learn how legal residence, KYC and account documents determine whether the Australian or international FXT entity applies, and when wholesale assessment is relevant.

Which FXT regulatory entity applies to my account?

Compare fee-free trading account creation with the separate minimum deposit requirements that vary by account type, location, and payment method.

Trading Account Opening Fees at FXTRADING.com

Review the business, trading, technical, compliance, security, financial, and planning information required to support evaluation of a FIX API application.

What Information Should Clients Provide When Applying for FIX API?

Review who FIX API access typically suits, its key capabilities, and the information required when submitting an application to FXTRADING.com.

Do You Offer FIX API?

Understand which professional organisations can enquire about Prime Services, what an approved arrangement may cover, and what information supports eligibility and service assessment.

What are FXTRADING.com Prime Services?

Review the languages supported directly by the Customer Support Team and how AI translation assists clients who speak other languages.

How We Support Multiple Languages

Learn when and how to request a live agent, what to do outside staffed hours, and which sensitive information to keep out of chat.

How do I request a live support agent in chat?

Troubleshoot missing FXTRADING.com emails by checking folders, filtering, block lists, mailbox capacity, corporate controls, alternative verification methods, and Live Chat support.

Troubleshooting Email Delivery Issues

Review the Australian and international companies operating FXT, their licence details, and why legal residence and account documents matter.

Which companies operate FXT and what are their registration details?

Understand the three-stage technical resolution process, required report evidence, repair priorities, ticket status changes, and notifications issued when a fix is deployed.

Technical Feedback Resolution Process at FXTRADING.com

Follow the opt-out and troubleshooting steps, understand which messages may continue, and learn what unsubscribing does not change.

How do I stop marketing emails from FXTRADING.com?

Understand the boundary for off-platform, private or third-party arrangements and how it differs from FXTRADING.com’s native Social Trading and Funds Management Performance Fee.

What is FXTRADING.com's policy on external managed trading and profit-sharing arrangements?

Find answers to common questions about registration, initial account setup and getting started with FXTRADING.com.

Getting Started FAQs

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