Trading history shows records for the currently connected ordinary MT4 or MT5 trading account. Copied Social Trading records remain in the Social Trading Investment Wallet and do not appear in the investor's MT4 or MT5 history.
View history in Web Trader
Sign in to the Client Portal, open the app grid at the top right, and select Web Trader.
Use Change account to choose the intended account, then verify the account number, MT4 or MT5 platform, and Live or Demo environment before continuing.
Closed contains the account history currently available in Web Trader.
When the MT5 Closed table displays individual executions, read Type together with Direction: Buy or Sell is the execution side, while In marks an entry and Out marks an exit. A Sell / Out execution can therefore close a Buy position. An opening execution may leave Closing Price and Closing Time blank. Check the direction and available details instead of assuming that every row is a closed-position summary. The opening-direction convention for a combined position summary is explained below.
This view is for reviewing the history currently available for the selected account. To save a report file, use the desktop instructions below.
Save a trading-history report in MT4 desktop
Open Terminal → Account History.
Right-click and choose All History, a predefined range or Custom Period.
Right-click again and choose Save as Report or Save as Detailed Report if shown.
Choose a location and open the saved HTML file in a browser.
MT4's preset and custom history ranges select closed trades by their closing time. A trade opened earlier can appear if it closed within the chosen range. Use All History when investigating an apparent gap. A detailed HTML report adds statistics to the standard report; neither is a download of historical market-price data.
Save a trading-history report in MT5 desktop
Open Toolbox → History or press Ctrl+T if the Toolbox is hidden.
Choose the required date range and history view. Orders show requests, Deals show individual executions, and Positions group executions belonging to a position. Choose the view that matches what you want to investigate.
Right-click inside History and choose Report to generate an account statement. Select the file format offered by your version, then choose a filename and save location. The HTML statement contains separate account, order, deal and current-position information.
Open the saved file and check the account, account currency, selected period and report-generation date before using or sharing it. Keep the original file so that its details can be checked against the relevant records.
In the Positions history view, a position is included when its opening or closing date falls within the selected period. If it opened before the period and closed after it, it can be absent from that view. Expand the period and compare the Deals view before concluding that a record is missing.
For graphical performance analysis, use History → Report → Overview or View → Reports. This analytical report uses the currently selected account: after switching accounts, reopen it. The first load can take time while price history is retrieved and calculations are completed. An analytical overview and an account statement are different presentations; check which one you need.
View history on mobile
Open the History tab and select an available period or category. MT5 can separate Orders, Deals and Positions; MT4 categories and export controls differ by mobile build. If a file export is not available, reproduce the issue on desktop when possible or provide the exact mobile record details and timestamp through the secure support route.
MT5 on iPhone: Choose records and dates
Tap History in the bottom navigation, then choose Orders, Deals or Positions at the top. Orders are requests; Deals are executions; Positions combine the executions belonging to a position.
Open the history-customization control. Check Symbol and Period. Choose a preset period or enter From and To for a custom range, then tap Done. Check the filters before investigating a missing record.
Tap an order or deal row once to expand its details. Compare the complete symbol, reference, time and volume; for a deal, also check its direction relative to the position. Viewing a record does not submit a trade.
MT5 on Android: Choose records and dates
Open the side panel and select History. Choose Orders, Deals or Positions at the top to display the type of record you need.
Open the history-period control. Choose a preset, or tap Select period and enter its beginning and end. Widen the range if the expected record is absent.
Tap an order or deal row once for its details. Use the sorting control to organize records by symbol, reference, profit or time; tap the same criterion again to reverse the order. Sorting changes the view, not the trade.
In MT5 Positions history, a position is included when its opening or closing date falls within the selected period. A position spanning the entire period can be absent. Expand the range and compare Deals before concluding that history is incomplete.
What the history can show
complete symbol and order or position identifier;
order type, requested and executed volume;
open and close times and prices;
order state or deal result;
profit or loss, commission and swap where applicable;
Stop Loss, Take Profit and platform or server comments where available.
In trade-history summaries that combine a position's opening and closing records, Buy/Sell refers to the original opening direction. A position opened as Buy (long) remains Buy after it is closed; a position opened as Sell (short) remains Sell.
Individual executions are different: closing a long position normally produces a Sell deal, and closing a short position normally produces a Buy deal. In an MT5 Deals view, read Buy/Sell together with whether the deal opens, closes or reverses a position. A closing Sell deal does not mean the original position was short.
Collect Journal or Expert logs on desktop
MT4 platform events: open Terminal → Journal. Use the context menu to copy a focused entry or open the Logs folder/viewer. Expert Advisor logs are under Terminal → Experts and the MQL4/Logs folder.
MT5 platform events: open Toolbox → Journal. Expert Advisor and indicator events appear under Experts. Use the context menu to open the relevant log folder or viewer; platform logs and MQL5/Logs are separate.
Use the log date and the event timestamp to select only the entries related to the reported action.
View mobile Journal information
In current MT5 mobile builds, Journal is available from Settings on iOS and from the side panel on Android. MT4 mobile menu names and export options can differ. If Journal or export is unavailable, record the exact error, device/OS, app version, account/server, complete symbol and timestamp instead of guessing.
MT5 on iPhone: open Settings → Journal. Use the previous-day and next-day controls to locate the date of the reported event, then find its timestamp and relevant messages.
MT5 on Android: open the side panel → Journal. Use the date-selection control to choose the relevant day and the refresh control to update the displayed entries.
The in-app email control sends logs to the platform developer; it is not an FXTRADING.com support ticket. For an account-specific issue, use the secure FXTRADING.com route below and provide only the focused, redacted evidence needed.
Submit evidence safely
Keep the original timestamp, error wording and relevant surrounding entries.
Hide unrelated account, device, path, contact and trading information.
Do not post complete logs or unrestricted screenshots in public chat or ordinary email.
Never include a trading password, investor/read-only password, one-time code, private key or seed phrase.
For account-specific technical review, use Client Portal → Service Hub → Create Ticket → FXTRADING.com Platforms → MetaTrader platforms. Provide the account number, MT4 or MT5, server, complete symbol, intended action, exact error, timestamp and the minimum focused evidence required. Track replies under My support tickets.
