When you subscribe to a Signal Provider on FXTRADING.com, you cannot manually manage the resulting positions. This is due to the Social Trading structure used by our platform.
Why Can't I Manually Manage Positions From Signal Providers?
You can view copied-position records in your Investment Wallet. You cannot manually close or partially close individual copied positions, or change their stop-loss/take-profit levels. Your personal MT4/MT5 account is not the place to manage these copied positions.
You may stay subscribed and wait for the copied positions to close through normal trading, or unsubscribe and end that specific investment. After you unsubscribe, the system attempts to close copied positions when each instrument is executable. A closed, paused or unavailable market may delay closure. Execution price, timing and full completion are not guaranteed; gaps, slippage or partial processing may occur. Check the investment and position status before taking another action.
Once no copied positions remain open, you may request a withdrawal only if the current Client Portal shows that action as eligible. KYC, funding-source, fees, limits, payment method and other account checks still apply. Do not assume that unsubscribing or a zero open-position count guarantees immediate withdrawal.
Do not submit duplicate requests while processing is pending. If an error appears or the displayed estimate is exceeded, request a review through Service Hub.