Use the transfer function shown in the FXTRADING.com Client Portal. Available source and destination accounts depend on ownership, account type, currency, balance, verification status and current transfer eligibility.
The button names quoted below refer to the English interface. Use the corresponding controls displayed in your selected interface language.
Internal Transfer Options
Internal transfer between your accounts - Transfer funds between trading accounts in your own Client Portal
External transfer to another client - Transfer funds to trading accounts belonging to different users
How do I transfer funds?
Sign in to the Client Portal.
Open the transfer function (Transfer).
Choose your transfer type:
Follow the matching instructions below.
Review the currency, conversion information and resulting balances.
For transfers between your own accounts:
Select Transfer, then Internal transfer between your accounts.
Choose the source and destination accounts from the dropdowns
Enter the transfer amount
Review the transfer details and tick the required acknowledgement only if they are correct; the transfer cannot be reversed.
Review the details before selecting Confirm. Complete any further security checks shown, then check Transaction History and the relevant balances before trying again.
For transfers to another user:
Select Transfer, then External transfer to another client.
Use your eligible Partner Wallet as the source. Do not use an ordinary trading account for a transfer to another customer.
Enter the recipient's trading account number
Enter the recipient's registered email address
Check that the recipient’s registered email and trading-account number match the same intended customer.
Enter the transfer amount
Review the currency, conversion information and resulting balances.
Review the details before selecting Confirm. Complete any further security checks shown, then check Transaction History and the relevant balances before trying again.
Important Notes
Internal transfers may be subject to currency exchange rates when transferring between accounts with different base currencies
No commission is charged for internal transfers
Check that the recipient’s registered email and trading-account number match the same intended customer.
Transfers to another user
You cannot make an ordinary transfer from your trading account to another account holder's trading account. Deposits, withdrawals and ordinary account transfers must not be used to move funds to or from a family member, friend, business partner or other third party.
Your Partner Wallet receives eligible commissions. It can transfer funds to any customer's trading account, not only a referred customer's account, when the recipient's email and trading-account number match the same intended customer. Check both before confirming. Other wallet or transfer options are available only when displayed as eligible. Verification, available funds, limits and current transaction conditions still apply; matching details alone do not guarantee approval or completion.