Review the source account or wallet, available amount, payout method and transaction details shown in the FXTRADING.com Client Portal. These checks can help prevent a delay, rejection or returned payment.
Check your current verification status
Open Verification in the Client Portal and read the current status and action message, even if you completed KYC before. Earlier approval, an old email or a successful transaction does not prove that verification is still complete. Later verification requirements may change the status to Pending and may affect a new withdrawal, deposit or payout-detail addition.
If a new withdrawal cannot continue, check current Verification before focusing only on the amount or wallet age. Required KYC must be complete for withdrawal. Once the current verification requirement is satisfied, return to this withdrawal and check the source, available amount, payout and security conditions below.
Action required: complete only the steps currently requested through the secure Verification flow. Do not send identity documents, proof of address or selfies in ordinary chat or email.
Submitted or under review: check whether any further action is actually requested. Do not resubmit the same documents or create a duplicate case. For an existing official additional-review case, notify that case once after completing its exact requirements; if already notified, wait for its next instruction.
Before you submit the request
Complete any verification or security task shown in the Client Portal.
Confirm that the source trading account or wallet is eligible for withdrawal.
Check the withdrawable amount displayed for that source.
Review how the withdrawal could affect any open positions and available margin.
Use a bank account, card, wallet or other payout method held in your own legal name.
Check that the payout details are complete and current.
Review the currency, conversion, minimum, maximum, fee and processing estimate shown for the transaction.
Confirm that you can access the security method linked to your profile.
How do principal and profit minimums differ?
Deposited principal can currently be submitted without a pre-submission minimum block. The payment provider may still reject it during processing because of its actual minimum.
Profit in a combined or pure-profit request remains subject to the method's minimum and maximum. The published withdrawal table lists no method with a minimum below USD 50. USDT 1 has an inclusive range of USD 50–1,000,000: USD 49 pure profit is below its minimum; exactly USD 50 meets the amount minimum only.
Changing method cannot make that same below-USD-50 pure-profit amount meet any currently listed method's minimum. A method with a higher minimum still requires that minimum. Any alternative must also meet the current displayed-method and funding-source conditions.
Do not deposit or trade solely to reach a withdrawal minimum. A new deposit is principal, not profit: it does not turn USD 49 profit into USD 50 profit. Moving funds between your own accounts or wallets does not remove principal-source or minimum rules.
These limits are in USD; they do not state a 1:1 USD–USDT conversion. Check the on-screen currency and unit, conversion, fees, source, verification and security conditions. Meeting the amount limit or submitting a request is not approval or a guarantee of receipt.
How do open positions affect a withdrawal?
Open positions use margin and can change the amount available for withdrawal as market prices move. Use the withdrawable amount shown for the source account at the time you create the request. Do not assume that the entire account balance or free margin can be withdrawn.
If the amount displayed is lower than expected, review open positions, pending transactions and any action message before submitting the request. Closing a position is a trading decision and is not a universal requirement for every withdrawal.
Why can the Client Portal select or limit a payout method?
The available method can depend on your profile, region, verification status, deposit history, amount, currency and current provider availability. The Client Portal may direct some funds back through an eligible original funding route or present a different eligible route.
Do not attempt to bypass the method shown by using another person's account or by entering inaccurate payout information. If the original method is closed, expired, unavailable or unable to receive funds, contact support before submitting a different method.
Deposited principal: funds are returned first to the original payment method, your own payment instrument and the original currency. Cryptocurrency must use the same network. Principal plus profit: the Portal calculates principal and profit separately. Principal returns through the original deposit methods, your own payment instruments and original currencies matched to this request. If there is one eligible non-card principal route, profit uses that route; if there are several principal routes, profit can use only an eligible non-card route shown in the current principal allocation. A credit card cannot carry profit. While the request contains any principal that has not yet been returned, it is not a pure-profit withdrawal. Pure profit, including withdrawable Partner / IB Wallet balances: trading profit is treated as pure profit only after all deposited principal has been returned and no earlier withdrawal request remains active. Use only the eligible non-card methods currently shown for the new request. These may include USDT when it is shown as eligible, but a previously used method is not guaranteed to remain available and a credit card cannot carry profit.
If the displayed options do not match the funding history, go to Client Portal → Service Hub → Create Ticket → Payments → Transaction Type → Withdrawal.
Include the withdrawal amount and on-screen unit, desired method or network, the related deposit reference, date, amount and currency, and the exact message shown. You may attach any relevant material that Service Hub currently permits and that you think will assist the review; there is no closed list or guarantee of approval.
Can I request a withdrawal at any time?
You can submit a request whenever the Withdrawal function is available in the Client Portal. Submission does not mean that review, sending or receipt is immediate.
Processing and delivery times depend on the current request, payment method, provider, receiving institution, local calendars and any required review. Check the current status, action message and displayed estimate in Transaction History. If the record fails, requires action, or is past its displayed estimate, contact Customer Support with the request reference and exact status. Do not submit a duplicate request while the existing record remains active.
Does FXTRADING.com charge a withdrawal fee?
Review the fee and resulting amount shown before confirming the request. A bank, card issuer, payment provider, currency-conversion service, correspondent bank or blockchain network may also apply a charge or deduct an amount during delivery.
Do not rely on a general statement that every withdrawal is free.
What should I check for a cryptocurrency withdrawal?
Yes, but only for funds deposited through BSC and when the Portal shows BSC as an eligible withdrawal network. The rule is BSC deposit → BSC withdrawal. Without a BSC deposit, you cannot select BSC; never substitute TRC20, ERC20 and BSC for one another.
Use a wallet address you control.
Confirm the supported asset and blockchain network in both systems.
Compare the complete wallet address before confirming.
Review any security hold, fee, limit and estimate shown for the request.
Never share a private key or recovery phrase.
How do I monitor the request?
Open Transaction History in the Client Portal and select the withdrawal. Review its destination, amount, currency, status, estimate and any action message.
A status or email indicating approval or sending does not necessarily mean that the receiving provider has credited the funds.